The Employee Journey Toolkit: Delivering a Great Employee Experience

Beyond HR Operations: Driving Culture, Capability and Retention

The cost of hiring, onboarding  and replacing high-performing employees and experienced managers is rising fast. When organisations lose people, they don’t just lose skills – they lose momentum, client relationships, institutional knowledge, and often, their competitive edge.  A credible HR function helps businesses retain top talent, reduce risks, and reinforce a culture of performance and accountability.  When done right, HR does not just support the business – it drives it.

This programme is built for HR professionals ready to move beyond routine tasks and take greater ownership of the employee journey. It equips you with a strong understanding of the HR function and its influence across the full employee lifecycle. With a focus on real-world application, you’ll gain the confidence to lead the moments that matter from hiring and onboarding to performance, engagement, and offboarding.  As you shift from a support role to a trusted business partner, you will position yourself for promotion.

Programme Details:

Programme Includes:

Who Should Enrol?

Key Outcomes and Capabilities from Day One: HR Essentials to Navigate the Full Employee Journey

Ready-to-Use HR Toolkits: Practical tools, customizable resources – interview and performance review templates, employee engagement surveys, and more. These tools are designed to be immediately applied to streamline your day-to-day HR activities and improve operational efficiency.

Navigate the Full Employee Lifecycle: Gain a comprehensive end-to-end understanding of the employee journey from recruitment to onboarding, development, performance management and offboarding. Learn how to manage each stage

Write HR Policies That Work in the Real World: Develop policies that are clear, actionable based on best practices and aligned with your organization’s values and operational realities.

Attract and Hire the Right Talent: Learn proven sourcing, screening, and selection techniques to hire candidates who align with the organizational goals and culture, ensuring the right fit from the start.

Build Onboarding That Drives Early Impact: Design onboarding experiences based on real employee feedback to close onboarding gaps, increase new hire engagement and accelerate time-to-productivity.

Design Competitive Compensation and Recognition Programs: Build industry specific frameworks to attract and retain high performing talent.

Resolve Employee Issues and Strengthen Workplace Relations: Confidently handle disciplinary matters, grievances and difficult conversations to improve resolution outcomes and foster trust between employees and management.

Reduce Turnover with Targeted Engagement Strategies: Leverage exit interviews, pulse surveys, and feedback loops to uncover root causes of disengagement and implement data-driven, cost-effective strategies to improve retention across teams.

Set Expectations and Drive High Performance: Equip managers to go beyond outdated performance reviews. Implement business-aligned goal setting, ongoing check-ins, and constructive feedback practices that build accountability and continuous improvement into everyday management.

Enable Career Growth and Development: Support individual development with career plans, upskilling initiatives, and learning pathways tied directly to business needs and future roles.

Fully Included in Your Programme Fee

Fully Included in Your Programme Fee

Embedded from day one, this personalised coaching aligns with each participant’s role, goals, and business challenges. It focuses on driving behavioural and mindset shifts directly within your real-world business context, addressing practical roadblocks to enhance your effectiveness and leadership impact.

Certified by the Swiss School of Management:

More than a certificate this is a mark of leadership readiness recognised across industries. It validates your capabilities and leadership acumen strengthening your executive profile. This gives you a competitive edge when pursuing senior roles, internal promotions or board-level visibility.

Practical, High-Impact Learning Delivery:

Interactive online sessions, live workshops and real-world projects, case studies and business challenge aligned to real company objectives.  This hands-on environment empowers participants to apply insights immediately, refine their skills continuously and practice until they achieve confidence and competence.

Realistic and Practical Career Development Plan:

Building on your applied learning and behavioural shifts, develop a personalised, action-oriented plan aligned with your strengths, career goals, and business context positioning you for promotions and sustained professional growth. This discovery process helps  focus on what truly matters, providing an assessment of your capabilities and aspirations.

Alumni Network:

Our Alumni Network serves as a dynamic business and learning platform, enabling you to build meaningful connections that foster continuous professional development, strategic partnerships, and new business opportunities. Beyond the programme, the network acts as a catalyst for ongoing growth encouraging you to stay engaged and maintain momentum.

High-Quality, Practical and Professional Content:

Expertly developed materials aligned with real business challenges and organisational context. The materials are easily customisable and transferable, enabling you to apply frameworks, toolkits, and playbooks from day one to gain immediate benefit from the programme. All the materials are based on best practices and apply to any industry.

3 Easy Steps to Successfully Shift from HR Operations to Business Partner

This programme is not a basic introduction – it is robust foundation to take the next step in your Human Resources career.  With the best tools and techniques you will confidently stop firefighting and start effectively being involved in the employee journey giving you more experience as a competent Human Resources professional.

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Review the curriculum and outcomes.

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We will walk you through the next steps and answer any questions to help you get started.

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Ready to transform your skills? Enrol now and become part of a learning journey designed to elevate your potential. Seats are limited—don’t miss out!

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Ready to take the next step

 

Ready to transform your skills? Enrol now and become part of a learning journey designed to elevate your potential. Seats are limited—don’t miss out!

Download brochure

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